We pledge to be number one integrated supply chain management company in Africa, valued for our sound judgment over value creation, risk management, research and development and service expertise, wholly predicated on seamless service satisfaction for our stakeholders and customers by swiftly restoring confidence and utmost reliability of our customers on our ability.
To inspire, manage and facilitate global trade through a visible supply chain management system with a focus on creating efficiencies in the global business community. To create customer value through effective risk management, logistics, and supply chain management services.
We will engage only in ethical and responsible business practices.
We will do what is right on every of our offered services with every business relationship, every single day.
We will treat our customers, business partners, and employees fairly, honestly and with due respect.
We will take personal responsibility for meeting our stakeholder’s needs.
All employees will lead by example by demonstrating courage, resilience, and desire to succeed.
We treat others with respect: We treat with respect towards each other and towards those with whom we interact. We disagree openly and honestly and we deal with our differences professionally. Once we have a decision, we act together in harmony.
We do what is right: We are committed to the highest standards of excellence in everything service that we offer; on behalf of our customers, our shareholders, our communities and ourselves. We derive our greatest sense of accomplishment from doing what is right-not what is expedient. We are reliable, honest and trustworthy in all our dealings. We keep our promises and if we make a mistake, we make it right.
We always seek to improve: Superior quality is the ground floor of our organisation, upon it we continually strive to improve pour products and services. We study our progress and learn from others and ourselves how to do things more effectively and efficiently, our commitment to quality goes beyond how well we serve our customers to include the way we deal with all people. How we do things is as important to us what we do.
We accept personal responsibility: We consider individual involvement and accountability to be both a right and a privilege and accept personal responsibility for everything that we do. We treat the company’s reputation as our own and try to make wise use of our time and the company’s resources. We expect access to the tools and information necessary to participate in all decisions that will reflect on our collective or individual reputation.